PLAYER INFORMATION
Privacy policy
Türkçe oku · Web iletişim güncellemesi: 2 Kasım 2026 · Oyun metni: 2026-10-07-v7
Privacy contact: crystalwarguardians@gmail.com
Game: Crystal War: Guardians
Requests and support: crystalwarguardians@gmail.com • https://crystalwarguardians.com
What information is used?
When you create an account, we record your username, password hash, date of birth, terms version and acceptance time. Email is required for member registration; phone is optional. If you use the relevant features, we process your profile photo, display name, friend and block preferences, and messages. Characters, inventory, game currencies, match history and progress are linked to your account. Session tokens and connection/error records are used for service security.
Purposes and legal grounds
Accounts, sessions and game progress are processed to establish and perform the contract; security and abuse prevention rely on legitimate interests while respecting fundamental rights; legally required records are processed to meet legal obligations and protect rights. Information is collected through the registration form, in-game actions and server connections. Optional activities requiring explicit consent are requested separately. This notice is not a general request for explicit consent.
Who can see it?
Other players may see your username, shared profile and in-game information. Data may be shared with hosting and communication providers as necessary to operate the service and with competent authorities in response to lawful requests. Your password is not shown to other players or in the admin panel.
Optional rewarded ads
Watching ads is optional. Rewarded ads are integrated using the Google AdMob Mobile Ads SDK; monetized ads remain disabled until the account and ad units are configured. When the advertising service is used, Google may process IP addresses, device/app identifiers, ad interactions and diagnostic data for advertising, measurement and abuse prevention. Where required, choices are requested through Google UMP; privacy options are available from the rewards screen. Google services may process data on infrastructure outside Türkiye. The game server keeps account-linked ad tickets, transaction identifiers, dates, reward amounts and daily usage; these records are deleted when the account is deleted. Ad rewards are disabled for accounts under 13. Test ads do not grant real game currency.
Optional Google sign-in
When you continue with Google, your verified Google account identifier and email are linked to your game account. The game does not receive your Google password. Credential Manager opens account selection on your device; the server verifies the Google ID token signature and a single-use challenge. The ID token is not stored in the game database or application logs; the account identifier and email are kept until account deletion. Google services may operate outside Türkiye. Google sign-in is optional; email registration and guest play remain available. Under-13 accounts use registration with verified parental consent.
Microphone and voice communication
Voice communication is optional. With microphone permission, audio is relayed through the server to eligible participants in the selected room and channel while the speaking feature is active. In 5v5 team channels, audio is not sent to the opposing team. The general channel uses push-to-talk; open microphone can be selected separately in the team channel. The current application does not retain voice packets as permanent audio recordings. You can turn off open microphone, leave the channel and revoke microphone permission in your device settings. We cannot technically prevent other participants from making recordings on their own devices in every case.
Hosting and technical records
The main game server and account database currently run on a computer in Türkiye. When a Cloudflare tunnel provides internet access, traffic passes through that provider's infrastructure; we therefore do not promise that all communication stays exclusively within Türkiye. If the hosting provider or country changes, this notice will be updated and applicable information and transfer obligations will be addressed.
Connection, room/match activity and technical error logs may contain timestamps, technical session/player identifiers and error details. Server technical log archives are retained for a 14-day period and may be removed earlier under the 200 MB total archive limit. Cleanup takes place at server startup and log rollover. Application logs are not intended to contain passwords, session access tokens, photo contents or voice packets. Account-related chat service records are separate from technical logs.
Device diagnostic records are stored in the application's own storage, limited to 2 MB per session file and 20 files in total. Such files older than 14 days are cleaned up on the next application launch. Language and audio preferences are stored on the device; changing language does not change account data.
Your choices and rights
You may leave optional fields blank. Photos are uploaded only when you choose them. Device permissions such as microphone access are requested separately when using the relevant feature. Under Article 11 of Türkiye's Personal Data Protection Law (KVKK), you have rights to request information and correction, request deletion when the conditions apply, learn about transfers, object to outcomes of automated processing and seek compensation for harm. Send requests to crystalwarguardians@gmail.com. Only the minimum information needed to verify your identity will be requested.
Child accounts
Verified parental consent is required for children under 13. The parent's contact email, verifying staff member, call reference and consent date are recorded. Identity documents and call videos are not stored in the game panel. The child's email/phone are not collected; photos, free-text and voice communication, and random boxes are disabled. A parent may withdraw consent and request deletion by contacting support. Unused consent codes expire after 7 days and are deleted during regular cleanup; used consent is retained until the account is deleted.
Account deletion
You may delete your account inside the app or through the account deletion page on the website. The account, sessions, inventory and related game records are deleted. If a continuing legal obligation requires retaining particular records, their scope and retention period will be explained to you. Deletion cannot be undone.